Title Insurance

Why We've Centralized Title and Closing

Real Estate Trends
Spruce
October 12, 2022

For the past 150 years, the real estate closing process has been more or less the same, with lenders and investors using local title agencies to help manage the transaction. A distributed model works well for individual buyers, or even smaller, regional investors. But for real estate investors operating at a national scale, finding countless local title companies all over the country can be a challenge.

To solve this problem, investors can leverage tech-enabled centralized title and closing solutions. This model removes many of the roadblocks to business growth, while maintaining the same level of communication and service, if not better.

Communication that benefits all

Centralized workflows are streamlined, ultra-efficient systems that break every process down into individual tasks, assigning an expert to manage each piece of the puzzle. This makes it possible to work at a national scale while maintaining state-level attention to detail. Narrowing each team member’s focus allows for fast, efficient results, all while keeping the cost down for clients. 

Benefits for the investor - The streamlined nature of a centralized workflow means that there is inherently less “noise”, clearing the path for clients to experience consistent communication and support. Larger institutions that don’t have time to deal with transactional minutiae can still check in and retrieve status updates for multiple deals, several times each day. 

Benefits for the client - Centralized models accommodate more ebb and flow in consumer activity. A client won’t have to remember every detail in a transaction because there’s an entire team dedicated to keeping track of specifics. Typically through centralization, clients get access to easy-to-use dashboards that provide instant, transparent insight into what’s happening with every deal.

Scale your business, fast - With five teams working a file from start-to-finish, a centralized model can tackle specialized tasks collaboratively, enhancing both consistency and efficiency. A centralized title and closing company will see requests regularly, even daily, around handling LLC agreements, HOAs, aligning property management transfers, tracking rent rolls, and coordinating remote notarizations. 

This workflow keeps the transaction moving along smoothly. In a title and closing company, it’s a single solution for investors who have (or are pursuing) multi-state strategies and remote property acquisitions because it provides broad geographic coverage—without sacrificing deep transaction expertise.

By contrast, in a local title company, one person is responsible for taking a transaction from the cradle to the grave, performing every single task that would be distributed across a centralized team. 

Because every title and escrow professional likely has a slightly different process from their colleagues, communication at a local title company will depend on the title company and even the title representative. Generally speaking, the local model is designed to support heavy one-on-one communication between individuals or single businesses, all operating within that local area.

Of course, there can be benefits: for example, with a local title company, there tends to be a high level of expertise within one specific market.

So Which Model Is Better For My Business?

The answer to this question will depend on the kind of business you’re doing. If you operate only in one market or have a low volume of transactions and communication every month, then a local escrow officer could be the best fit for you; you’ll get personalized, one-on-one service. 

If your business is growing rapidly, across state lines - prioritizing consistent and reliable service is a must. With this comes a more inherent need for transparent and lightning-fast communication. A centralized model might save you the time and energy it would take to find a local escrow officer in each and every market.

At Spruce, we wanted to combine the best of both worlds: a centralized model that provides the benefits of local expertise, client-driven communication efforts, and efficient closing management. Whether you’re investing in a single market or across the country, our next-level single solution offers the individual market knowledge found in a local title company, combined with the efficiency of a powerful centralized model.

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Article by
Spruce

Why We've Centralized Title and Closing

For the past 150 years, the real estate closing process has been more or less the same, with lenders and investors using local title agencies to help manage the transaction. A distributed model works well for individual buyers, or even smaller, regional investors. But for real estate investors operating at a national scale, finding countless local title companies all over the country can be a challenge.

To solve this problem, investors can leverage tech-enabled centralized title and closing solutions. This model removes many of the roadblocks to business growth, while maintaining the same level of communication and service, if not better.

Communication that benefits all

Centralized workflows are streamlined, ultra-efficient systems that break every process down into individual tasks, assigning an expert to manage each piece of the puzzle. This makes it possible to work at a national scale while maintaining state-level attention to detail. Narrowing each team member’s focus allows for fast, efficient results, all while keeping the cost down for clients. 

Benefits for the investor - The streamlined nature of a centralized workflow means that there is inherently less “noise”, clearing the path for clients to experience consistent communication and support. Larger institutions that don’t have time to deal with transactional minutiae can still check in and retrieve status updates for multiple deals, several times each day. 

Benefits for the client - Centralized models accommodate more ebb and flow in consumer activity. A client won’t have to remember every detail in a transaction because there’s an entire team dedicated to keeping track of specifics. Typically through centralization, clients get access to easy-to-use dashboards that provide instant, transparent insight into what’s happening with every deal.

Scale your business, fast - With five teams working a file from start-to-finish, a centralized model can tackle specialized tasks collaboratively, enhancing both consistency and efficiency. A centralized title and closing company will see requests regularly, even daily, around handling LLC agreements, HOAs, aligning property management transfers, tracking rent rolls, and coordinating remote notarizations. 

This workflow keeps the transaction moving along smoothly. In a title and closing company, it’s a single solution for investors who have (or are pursuing) multi-state strategies and remote property acquisitions because it provides broad geographic coverage—without sacrificing deep transaction expertise.

By contrast, in a local title company, one person is responsible for taking a transaction from the cradle to the grave, performing every single task that would be distributed across a centralized team. 

Because every title and escrow professional likely has a slightly different process from their colleagues, communication at a local title company will depend on the title company and even the title representative. Generally speaking, the local model is designed to support heavy one-on-one communication between individuals or single businesses, all operating within that local area.

Of course, there can be benefits: for example, with a local title company, there tends to be a high level of expertise within one specific market.

So Which Model Is Better For My Business?

The answer to this question will depend on the kind of business you’re doing. If you operate only in one market or have a low volume of transactions and communication every month, then a local escrow officer could be the best fit for you; you’ll get personalized, one-on-one service. 

If your business is growing rapidly, across state lines - prioritizing consistent and reliable service is a must. With this comes a more inherent need for transparent and lightning-fast communication. A centralized model might save you the time and energy it would take to find a local escrow officer in each and every market.

At Spruce, we wanted to combine the best of both worlds: a centralized model that provides the benefits of local expertise, client-driven communication efforts, and efficient closing management. Whether you’re investing in a single market or across the country, our next-level single solution offers the individual market knowledge found in a local title company, combined with the efficiency of a powerful centralized model.