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We’re proud to be the first title company to offer what is a truly a step forward in the experience of closing a refinance mortgage or home equity loan.
We looked at the current experience, and we're frustrated that while we demand and expect transparency, security, and convenience in every area of our lives, what was being offered in a traditional mortgage closing was anything but that.
Borrowers shouldn't have to suffer through the frustration of disorganized communication, going to their bank for cashier’s checks or wires, or the stress of having to sign important documents they’ve never seen before and don’t even have a chance to read.
We wanted to rethink the process from the customer's perspective. Now, thanks to our unique technology, you can now go into your closing feeling confident and empowered, which is exactly how you should feel given that a mortgage is one of the biggest financial commitments you’ll ever make.
Here’s how it works: When you’re ready to close, we’ll send you an invitation to your Digital Closing dashboard. Through the dashboard, you can link your bank account to transfer the cash to close (no more checks or expensive and risky wires!), schedule your own notary for any documents that require it, and actually review your closing documents before signing them.
Alongside the documents we provide clear explanations to ensure you know what you’re being asked to sign. If you have any questions, you can also access live support from one of our expert closing managers, right here in our New York HQ. If your lender allows it, you can even sign closing documents within the dashboard.
The benefits of bringing the closing experience into the digital world have been known for years, but title companies have been unable to make it the standard. Thanks to our technology-first approach, we are now able to say that this is the new normal for Spruce customers.
Our proprietary software isn’t just better for you - it makes us more efficient at doing our job, which is part of what allows us to offer our services at a lower cost than traditional title companies. It’s a win-win.
If you’d like to use Spruce for your title insurance, it’s as simple as letting your lender know.
If you’re a lender and you’d like to be able to offer this experience to your borrowers, schedule a demo today.
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